COVID-19

HOW WE PLAN TO MAINTAIN OUR HIGH LEVEL OF SERVICE TO YOU

As you are aware, COVID-19 has been and continues to dominate the news.  PORTMEIRION SHOPS LIMITED are carefully monitoring the situation. However, we wanted to update you with some of the measures already put in place to help protect the business and it's staff whilst still ensuring high levels of service.

The website remains open and we are taking orders and dispatching as normal. We have implemented strict Staff rules. We have also put in place measures that all are pickers and packers are lone worker. The health and safety of all the staff is paramount and the highest level of the good practices as recommend by the Government is taken. Of course this does effect our operational service and does mean that delivery times will be longer.

As a business, we already have a Business Continuity Plan in place. This has recently been reviewed to take into account COVID-19.  Due to this, we have plans in place should we have to change our working practices.

 

We will continue to update you.
 
Many thanks for your understanding. If you require any further information please email info@portmeiriononline.co.uk

UK Delivery Information

TRACKED 48HR & FREE DELIVERY

Providing your items are in stock, we will aim to deliver your order within 3-5 working days.

For more information please click the link below.

https://www.royalmail.com/coronavirus


International Delivery Services

Coronavirus  -  The number of countries Royal Mail can access, due to air capacity availability, local emergency border controls and in country operational restrictions implemented by mail operators, is changing daily.  

https://personal.help.royalmail.com/app/answers/detail/a_id/5317/~/international-incident-bulletin

 

International Incident Bulletin

GIFT VOUCHERS

 

If you have gift vouchers expiring we will gladly update these for 12 months from 5th of March 2021 if you return the vouchers. Please return gift vouchers to: Portmeirion Gift Vouchers, Accounts Office, Portmeirion, Minffordd, Penrhyndeudraeth, Gwynedd LL48 6ER.