The privacy of our users is very important to us and we take care to safeguard your rights. This page explains how we use your personal information and explains our Data Protection policy.
Portmeirion Shops Ltd follows the Data Protection Act 1998 and is committed to follow the eight principles laid out in the Act. Any data supplied by an individual to Portmeirion Shops Ltd will not be used in a manner which is contrary to these principles. Data will be held in a secure manner, protected from unauthorised access and use and not be passed to a third party unless the positive assent is first obtained from any individual directly affected. Portmeirion Shops Ltd recognises the rights of an individual and will ensure those rights are fully complied with.
What information do we collect?
We will only collect information from you necessary to collect, handle and process your order, and communicate with you about your order, or to answer any enquiries you send to us.
What do we use personal information for?
We may need to contact you about an enquiry you have made or about a product you are interested in or have purchased.
For example, if you are enquiring about a product we may need your telephone number and/or eMail address to contact you. If you place an order, we need certain details such as your name and address so we can deliver your purchases to you.
We will never pass on your personal information to any third party without your consent.
Contacting you for other purposes
From time to time, unless you ask us not to during the order process, we may contact you about other products we think you might be interested in, using the eMail address you have given us. If you want us to remove your details from our database at any time, so that you do not receive further correspondence from us, please send an eMail with the subject-line `unsubscribe` to email@example.com. Alternatively, you can manage your communication preferences from your portmeirionONLINE account.
Information collected automatically
We automatically collect information about your visit to our Website. This information is used to make your visit to our site more efficient, and to help us monitor traffic on our site so that we can make regular improvements. Our external Web host may also automatically log your IP address, a unique identifier for your computer or other access device.
If you do want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies. You can access them through most modern browsers.
We take every precaution to protect our users` information. When users submit sensitive information via the Website, this information is protected both online and offline.
We do everything in our power to protect user-information offline. All of our users` information, is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. Our systems are password-protected and ALL employees are kept up-to-date on our security and privacy practices.
Requests for information
You can ask for a copy of any information we hold about you at any time (for which we may charge a small administration fee). Please send an eMail to firstname.lastname@example.org with the subject line `my info` for details.
Notification of Changes